Support, Information,

Education, and Advocacy

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We’re Here For You

You can easily reach us via our free calling number below:

Northern Region: 0800-732-825

Central North Island: 0800-555-434

South Island: 0800-876-682

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Supporting Families New Zealand

Our Kaupapa is to support families, whānau and communities to foster mental wellbeing and play a key role in the journey to wellness for people whose lives are affected by mental distress. Our vision for the future is that families, whānau and communities feel listened to, supported, equipped and confident in fostering mental wellbeing. We are the organisation people turn to when affected by the impact of mental distress and they have trust and confidence in us to provide accessible, high quality and effective services. SFNZ leads innovation and champions change to ensure the meaningful engagement of people with lived experience, families and whānau in shaping the services they need.

We do this by free support, education and information for family and whānau.  Mutual support, the sharing of experiences and gaining strength and skills to cope better through participation in support groups.  Promoting the rights and needs of individuals and families affected by mental distress.

Covid-19 Message From the Chair

To our Families and Whānau,

The SFNZ Board recognises that families and whānau face very unusual situations because of the Covid-19 virus and the attempts to manage this epidemic. We realise that you will be under additional pressures from the present circumstances and may require the valued support that our service provides. We wish family and whānau with loved ones who experiences mental distress all the necessary strength and love to successfully navigate these stormy waters. Dick Brown Chair SFNZ Board 

He aha te mea nui tēnei ao
What is the greatest thing of this world?
Māku e kī atu
And I will reply
He tangata, he tangata, he tangata
It is people, it is people, it is people

Our services are


All our services are free and completely confidential.


To anyone who may be concerned about friends or family.

What our families say

You really care for the people you support, nothing is too much trouble, and your help has made a real difference in my life and for my children.

Mother - May 10, 2016.

I appreciated the opportunity to speak to other people, who have similar experiences.

Family Member - May 10, 2016.

You provided a safe place for me to discuss my concerns, and helped me to develop a plan to support my whānau.

Family Member - May 10, 2016.

How we can help...

We offer families and whānau a wide range of confidential services provided through individual support, support groups, training and workshops.
Contact your local Service

What’s new

Top family mental wellbeing activities
  Our latest newsletter is full of ideas to help you support your mental wellbeing and that of your tamariki/rangatahi (children/adolescents) during shutdown.   We’ve listed