About us

About Us


Supporting Families New Zealand
Our Mission – Kaupapa

SFNZ supports families, whānau and communities to foster mental wellbeing and plays a key role in the journey to wellness for people whose lives are affected by mental distress.

Our Vision – Wawata

Our vision for the future is that families, whānau and communities feel listened to, supported, equipped and confident in fostering mental wellbeing. We are the organisation people turn to when affected by the impact of mental distress and they have trust and confidence in us to provide accessible, high quality and effective services. SFNZ leads innovation and champions change to ensure the meaningful engagement of people with lived experience, families and whānau in shaping the services they need.

Our Core Values – Uara

Connection. Partnership. Honoring Te Tiriti o Waitangi.

We believe that connection, a sense of belonging and working together are critical to well being for all individuals, families, whānau and communities. We are committed to working in partnership with others to improve mental health outcomes in Aotearoa New Zealand. We acknowledge the specific cultural needs of Māori in their journey to wellness, and value their participation in our organisation as tangata whenua.


Knowledge. Professionalism. Quality. Competency.

SFNZ knows and understands the issues facing families and whānau affected by mental distress. Our services are underpinned by national and international research, comprehensive internal training for our staff, and by continuous learning from people who access our services about what works, and what they need.


Resilience. Confidence. Strength. Empathy.

Our interventions aim to equip families to heal and strengthen relationships and promote understanding of each person’s needs to support and achieve wellness. By sharing knowledge and communicating openly we aim to empower people to develop and utilise family, whānau and community supports to promote wellbeing. Our services are accessible to everyone, providing a wide range of options for engagement, support and system navigation.

Courageous Leadership

Innovation. Advocacy. Initiative.

SFNZ listens to and represents the voices of our whānau and communities to support and influence sector development. We embrace new thinking and ideas to achieve our vision for the future. Our commitment to strong advocacy for mental well being recognises and respects the contribution and diversity of all perspectives. We believe in the strength of collaboration to challenge the stigma and discrimination experienced by everyone affected by the impact of mental illness.


Ethical. Respectful. Reliable. Transparent.

We act with integrity, honouring our reputation built over the past 40 years of our service history. We are open and accountable in all that we do, beginning with our relationships with people who access our services, and encompassing our internal management, governance and business practices.